As of September 1, 2016, Microsoft has made it even easier to realize the full value of the Office 365 Enterprise suite by adding Skype for Business PSTN Conferencing into the current E5 offering. In the admin center, go to the Settings Partner relationships page. If you have a partner, the partner's name and relationship to your organization will be listed here. To view partner contact information (phone number and email address), select the partner name. Microsoft Volume Licensing Service Center training and resources. Admins find and contact a partner using the form at Partners send an email request to customers to establish a partner relationship. Customers accept the invitation in Microsoft 365 admin center and start working with the partner. Before you begin.
Note This feature is available only to Microsoft Cloud Partners who are certified to offer delegated administration.
- You might also need to manage domains and configure service settings. For more information about setting up and administering your Microsoft 365 subscriptions, see Set up Office 365 for business. Administer your company subscription. As a partner, you have your own Office 365 operated by 21Vianet company subscription, which includes user accounts.
- Become a Reseller of Microsoft 365 with Always-On Support from Rackspace Technology Rackspace Technology makes it easy for Value-Added Resellers (VARs) and Managed Service Providers (MSPs) to resell Microsoft 365 with support from experts.
Note This feature is available only to Microsoft Cloud Partners who are certified to offer delegated administration.
Note This article applies only to Office 365 operated by 21Vianet in China. This feature is available only to Office 365 operated by 21Vianet partners who are certified to offer delegated administration.
When you administer an organization’s account on behalf of a client, you’re providing delegated administration. As a delegated administrator, you can perform tasks such as adding users, resetting passwords, and adding domains.
Before you can start administering a client's account, the client must authorize you as a delegated administrator. To get client approval, you first send them an offer for delegated administration, which you can include with a trial invitation or purchase offer. You can also offer delegated administration to your client at a later time.
For more information about creating trial invitations, see Create a trial invitation. For more information about creating a purchase offer, see Create a purchase offer.
Use this procedure if you want to offer delegated administration at a later time.
Send a delegated administration offer
If you manage 100 or more clients, navigate to Partner overview > Send delegated administration offers.
If you manage fewer than 100 clients, navigate to Build your business > delegate admin offer.
Copy the information and offer URL for the delegated administration, and then paste it into a customized email, document, or webpage.
Send the offer to your client.
This offer isn’t client-specific; you can reuse this offer for multiple clients.
When your client receives your offer, the message contains a link that they can follow to grant you delegated administration privileges. If the client accepts your offer, you receive an email with their response. When you’re authorized as a delegated administrator, you can then access the client’s account and administer their services on their behalf.
Note: Delegated access to Mobile Device Management for Office 365 is not supported.
Assign permissions for delegated administration
As a partner, you have your own account with Microsoft 365, which includes your organization’s user accounts. You can give a user in your own organization the permissions to act as a delegated administrator on behalf of your clients; however, until the client grants delegated administration privileges, you won’t be able to access their organization. For more information, see Add, change, or delete a subscription advisor partner.
As a partner, you have your own account with Microsoft 365, which includes your organization’s user accounts. You can give a user in your own organization the permissions to act as a delegated administrator on behalf of your clients; however, until the client grants delegated administration privileges, you won’t be able to access their organization. For more information, see Add, change, or delete a subscription advisor partner.
As a partner, you have your own account with Office 365 operated by 21Vianet, which includes your organization’s user accounts. You can give a user in your own organization the permissions to act as a delegated administrator on behalf of your clients; however, until the client grants delegated administration privileges, you won’t be able to access their organization.
Go to Dashboard > Users > Active Users.
Select the user, click Edit, and then click Settings.
On the Settings tab, under Assign administrative access to companies you support, click Yes to allow the user to create trial invitations and purchase offers on the Partner overview page.
Choose the appropriate role, and then click Save.
Full administration: This role has the same privileges as the global admin role for the companies you support
Limited administration: This role has the same privileges as the password admin role for the companies you support.
For more information about admin roles and permissions, see Assigning admin roles.
-->You can work with Microsoft-certified solution providers (partners) to purchase and manage products and services for your organization or school. There are a few steps involved in getting things set up.
- Admins find and contact a partner using the form at https://www.microsoft.com/solution-providers/home.
- Partners send an email request to customers to establish a partner relationship.
- Customers accept the invitation in Microsoft 365 admin center and start working with the partner.
Before you begin
You must be either a Global or Billing admin to do these steps. For more information, see About admin roles.
What can a partner do for my organization or school?
There are several ways that a partner can work with you. Based on your stated business needs, they choose one of these types when they send their request to work with you.
| Partner type | Description |
|---|---|
| Reseller | Partners that sell Microsoft products to your organization or school. |
| Delegated administrator | Partners that manage products and services for your organization or school. In Azure Active Directory (AD), the partner is a Global Administrator for your tenant. This role lets them manage services like creating user accounts, assigning and managing licenses, and password resets. |
| Reseller & delegated administrator | Partners that sell and manage Microsoft products and services to your organization or school. |
| Partner | You give your partner a user account in your tenant, and they work with other Microsoft services on your behalf. |
| Advisor | Partners can reset passwords and handle support incidents for you. |
| Microsoft Products & Services Agreement (MPSA) partner | If you've worked with multiple partners through the MPSA program, you can allow them to see purchases made by each other. |
| Line-of-business (LOB) partner | Partners can develop, submit, and manage LOB apps specific for your organization or school. |
Find a partner
- Go to https://www.microsoft.com/en-us/solution-providers/home.
- Enter your location, choose your organization size, add keywords for the type of services you need, then select Go.
- Choose one or more partners, then select Contact selected providers.
- Complete the form to describe your business needs, then select Send.
The partner contacts you and gives you a chance to learn more about them. If you decide to work with them, they send you an email invitation to establish a partner relationship.
Review and accept a partner relationship and Microsoft Customer Agreement
After you find a partner and decide to work with them, they send you an email invitation.
Office 365 Partner Site
- In the email, select the link to go to the Microsoft 365 admin center.
- On the Accept agreement & authorize partner page, select the link for the Microsoft Customer Agreement, and read the document.
- Check the box to acknowledge that you read the agreement.
- Select Accept & Authorize.
- The list of partners that you’re working with is displayed. Select any partner to see details.
Review and accept a Microsoft Customer Agreement
If you already have a partner but haven’t yet signed a Microsoft Customer Agreement, you must accept the agreement before they can make purchases or manage your subscriptions on your behalf.
Office 365 Partner Of Record
- If you receive an email from your partner, select the link to go to the Microsoft 365 admin center, or go to the Accept agreement page.
- Select the link for the Microsoft Customer Agreement and read the document.
- Check the box to acknowledge that you read the agreement.
- Select Accept.
- The list of partners that you’re working with is displayed. Select any partner to see details.
Remove partner admin roles
Depending on the request made by the partner, when you accept the invitation, you agree to give them Global and Helpdesk admin roles. When you give these admin roles to a partner, you automatically grant them delegated admin privileges in Azure AD. To learn more, see Delegated admin privileges in Azure AD.
If you don't want to give the admin roles to the partner, cancel the invitation instead of accepting it.
You can remove admin roles from a partner at any time. Removing the admin roles doesn’t remove the partner relationship. They can still work with you in a different capacity, such as a Reseller. If you decide that you don’t want to work with a partner anymore, contact your partner to end the relationship.
- In the admin center, go to the Settings > Partner relationships page.
- On the Partner relationships page, select the row that contains the name of the partner that you want to remove.
- Select the row that contains the name of the partner.
- On the partner page, select Remove roles.
- In the Remove roles? dialog box, select Yes.